American Dental

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Reviews

• Tattoo Amalia

  Jan, 01 2018
  ★ ☆ ☆ ☆ ☆
  The worst service and experience I've ever had. Staff is judgemental and flat out nasty, dentist not "qualified" to do routine dental work. Must wait weeks to see the "qualified" dentist who only works Tuesday's. In house "dentist" who can't do a simple root canal prescribed me medication that conflicted with medication I informed him I was on (that he should have known I couldn't take) and when it was brought to his attention he flat out refused to provide me with great correct medication even when I submitted a letter from my primary care doctor. Told me I had been approved for my procedure by my insurance, booked me for procedure, made me wait a total of 4 weeks while in excruciating pain, and when I arrived for my appointment FINIALLY they informed me THAT DAY that I had been in fact DENIED by insurance. They insisted they had called me but they never did, the only call I ever received from the during the month long process was an automated call to CONFIRM MY APPOINTMENT. The unqualified foreign dentist who doesn't not speak intelligible ENGLISH AT ALL let me suffer in pain for weeks and refused me quality of life while they didn't do their jobs and made me feel like I had no right to request relief. The office is dirty and the staff is uneducated and incapable of customer service on the most basic level. STAY AWAY

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